AIA Temp
FAQs

You can find steps on all additional topics within the attachment below.

Please save a copy of the Hudson RPO PayAsia Guide for future reference.

General Questions

When you go to login you can click on ‘forgot my password’ to reset it.

You are only able to update your address and Emergency Contact details on your own. If you see any issues with other information detailed in your profile please contact [email protected] immediately to ensure this is rectified.

Timesheet and Expense Claims Questions

Your timesheet must be approved by your Manager online by COB on the last working day of each month. In the event your Manager is unavailable please contact [email protected] as soon as possible. As a Hudson RPO employee it is your responsibility to ensure you timesheet is approved on time otherwise there will be delays to your pay. Hudson RPO is not authorised to provide payment for unapproved timesheets. Any late approved timesheet submissions will be paid in the next pay cycle.

Please contact [email protected] in the first instance to ensure the right manager is linked to your profile and the team can regenerate the approval email.

We will do everything in our power to ensure you are paid on time, but please work with us to ensure your timesheet is completed and your manager approves the timesheet on time. If you miss the deadline and there were no technical issues or matters outside of your control, then you will be paid in the next pay cycle.

Please complete the expenses and use the exchange rate from the day the expense was made. You can only input Singapore currency through the expenses portal.

No this will be part of your payroll interpretation. The system will take into account your start and end times and through the payroll rules engine it will pay out your meal allowance accordingly.

Subject to on time timesheet approval, payment is released by the 7th of each month. In the event of a change to timesheet cut off or pay date, advance communication will be sent by email.

As this day falls on a rest day you are entitled to a day off in lieu and the day will be credited to your leave balance.

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