You can find steps on all additional topics within the attachment below.
Please save a copy of the Hudson RPO Portal Guide for future reference.
Once approved your contractor will receive an email notification. To ensure your contractor is paid on time, please ensure you approve all timesheets by the deadline of each Monday at 7.30pm AEST.
If you decide to reject the timesheet a notification will sent to the contractor for them to make the required changes and resubmit.
If you are unavailable to approve your contractor’s timesheet, we ask that you organise an alternate approver with your contractor or the contractor support team. Just send the alternate approvers name and email address to [email protected] or call 1300 TIMESHEET (1300 846 374)
If you are approving more than one contractor, you will receive an email each time the contractor submits their timesheet for approval. We appreciate that this can fill up your inbox so we recommend that you create a rule in your outlook to move all timesheet emails to a folder and once you are ready to approve you will need to go to the most recent email with the unique link token to approve all the timesheets that contractors have submitted in bulk.
If you have approved a timesheet in error, please contact the contractor payroll team immediately on [email protected] or call 1300 TIMESHEET (1300 846 374). Please provide them with the details of the contractor and the weekending. The contractor payroll team will reject the timesheet and ask for the contractor to submit the right time again through the portal for it to be included in the pay run.
If your contractor did not work for that week, they will submit a timesheet with zero hours for you to review and approve.
The deadline for timesheet approval is each Monday at 7:30pm AEST.
Your contractor will receive an SMS reminder each Monday at 2.30pm. If you have any issues with the timesheet, please ensure you contact the Contractor Talent Acquisition Team on [email protected] or our support team on [email protected] or call 1300 TIMESHEET (1300 846 374)
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