How your organization can use AI to eliminate bias

Hudson RPO has partnered with Diversity Council Australia and Monash University to research the impact of unconscious bias on recruitment and selection decisions using AI and offer interventions to minimize or remove the influence of unconscious bias in recruitment.

Artificial Intelligence (AI) has incredible potential to positively influence the diversity of new hires as well as reduce bias in recruitment. But, like any tool, it’s not failproof. How effective is AI at reducing bias? How can human recruiters work with AI to improve diversity outcomes? And how much technical expertise is needed to select and use AI properly?

In this first stage of the three-year study, AI: Neither Friend nor Foe for DE&I, we asked hiring professionals, AI developers, academics and industry experts to share their insights into the use of AI tools in recruitment and their impact on diverse people. 

What we heard was that while AI can be an efficient, convenient, supportive, and objective tool that is capable of analysing bias in recruitment. For AI to support inclusive recruitment, there needs to be more support for people – recruiters, HR professionals and developers – on how to use these tools to eliminate rather than amplify bias. This means developers applying a D&I lens during the design and testing of these tools, and recruiters and HR professionals applying a D&I lens when AI tools are being deployed.

Previously we shared our top takeaways for HR and recruitment professionals who are using AI. Today, we share 6 ways your organization can use AI to eliminate Bias:

1. Ask for evidence that your AI tool is bias-free before deploying it.
2. Consider job design through a DE&I lens before deploying AI.
3. Make sure you incorporate vendor advice about training recruiters and HR professionals in using AI tools.
4. Use AI to identify bias in new hire patterns.
5. Use AI recommendations as just one data point.
6. Ensure that staff using AI tools have adequate training.

Fostering diversity, equity and inclusion is a key part of our recruitment strategy at Hudson RPO, both internally and for our clients. Our clients rely on us to make sure that we positively influence diversity outcomes for them, whether it’s in process, technology, training or tool selection. As trusted partners, we have an obligation to use new technology responsibly and to be informed about how it may impact hiring decisions.

Are you looking for more ways to make your recruitment process more inclusive? Click below to download our 10 ways to incorporate DE&I into your talent acquisition strategy or get in touch with our experts.