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Competing for talent in today’s market: Sharp’s story

Competing for talent in today’s market: Sharp’s story

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When it comes to operating a lean talent model, there’s no shortage of challenges.

The number of roles you need to fill can fluctuate greatly. Different languages might be needed today, but the requirements could look completely different tomorrow.

While the list goes on, a common theme emerges: to meet the challenges of today’s workplaces, flexibility is paramount.

In the following video, you’ll meet Justin Hooper, HR Director for Sharp, as he explains how Sharp is building a stronger, more agile business, despite these challenges.

Sharp logo

This video is for talent leaders who want to gain a better understanding of how:

  • The talent market is shifting (00:13)
  • Psychometric assessments improve hiring (00:58)
  • Great talent can be discovered with extra support (01:39)
  • Business challenges can be solved with sourcing (02:13)
  • Analytical reporting inspires trust (03:14)

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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Recruiting women in the workplace: a leadership gap

Recruiting women in the workplace: a leadership gap

Content Team

Recruiting women in the workplace, and promoting them as leaders, continues to be a key business challenge for many enterprises worldwide.

Just ask Jenny Milner, a talent resourcing manager for Hudson RPO. Jenny delivers talent solutions for InterContinental Hotels Group (IHG), one of our key clients.

She recently participated in a panel of senior women IHG leaders. During the event, Jenny was asked: “What is the best advice you would offer women who want to excel in their career?”

Her answer, she says, is simple: Believe in what you do and say.

Jenny Milner, a talent resourcing manager for Hudson RPO
Jenny Milner, a talent resourcing manager for Hudson RPO, says self-belief is key to career success.

“Men will typically look at a job title and feel they are the right fit,” Jenny says.

“Women, on the other hand, will read a job ad. They’ll then call to ask questions about the job. If they have any doubt in their ability to perform all aspects of the role, they won’t apply.”

Nurturing self-belief is key to recruiting women in the workplace, particularly at senior levels.

Promoting more women in senior roles

Women comprise just under 40 percent of the global workforce, according to 2018 data collected by the World Bank.

This represents an overall upward trend for Europe, the Americas, and APAC, since 1990.

However, there’s still work to do in terms of placing more women in senior management leadership positions.

Women in an office
Global trends reveal a gap in the number of women vs. men in senior management.

Women are underrepresented at senior levels, according to the 2018 LeanIn.org and McKinsey Women in the Workplace study. Within corporate America, as an example, for every 100 men promoted into management, only 79 women became managers.

This inequality is hitting the talent pipeline.

According to the study:

“If companies continue to hire and promote women to manager at current rates, the number of women in management will increase by just one percentage point over the next ten years. But if companies start hiring and promoting women and men to manager at equal rates, we should get close to parity in management—48 percent women versus 52 percent men—over the same ten years.”

Financial performance links to gender diversity

Companies must act on the opportunity to improve gender parity in management. Financial performance links to these metrics.

Average relative returns increase in correlation to gender diversity, according to research by Morgan Stanley. And profits grow by six percentage points for companies whose executives number at least one in three. That’s according to the Peterson Institute for International Economics. You can learn more about both insights here.

Beyond financial performance, there exist plenty of more reasons to act. Diverse representation is known to drive employee engagement, which in turn drives the bottom line. Gender representation also helps ensure diversity of thought when it comes to problem-solving and innovation, both of which are key to success in a crowded market.

Progress and perseverance

Across regions and countries, various efforts are helping to reduce the gender pay gap. A range of anecdotes illustrate how the dial is starting to shift, says Leah Burdick, vice president of global marketing for Hudson RPO.

In the United States, for example, some states and localities now prohibit recruiters from requesting salary history. Meanwhile, California has become the first US state to require at least one woman to serve on the board of a public company.

Canada, for its part, trails the US in terms of gender diversity at board-level. Given the nature of that economy, a deeper commitment to diversification is required of smaller firms and the resource sector.

Iceland offers a notable example of outcome-driven compliance and equality. In an effort to eliminate the gender pay gap by 2022, Iceland recently made it illegal to pay women less than men. Iceland continues to rank No. 1, worldwide, for gender pay equality.

Leah says: “These examples open our eyes to the work that remains to be done in terms of placing more women in senior roles. That begins with supporting women to achieve their professional goals from the start of their career.”

Discover a range of strategies to improve gender diversity in the workplace.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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Cancer Research UK fundraising: Hudson RPO up for the challenge

Cancer Research UK fundraising is a mere cycle/swim/hike away!

This June, a team of colleagues from Hudson RPO will swim lakes, climb Helwellyn mountain, and cycle through fresh air and beautiful scenery.

It promises to be a thrilling outdoor challenge. Supported by Hudson RPO, funds raised from the event will benefit the charity Cancer Research UK.

Swimming race featured at Cancer fundraising event
Join us on a thrilling charity challenge! The event will benefit Cancer Research UK.

The event is spearheaded by RPO operations manager Jared Massey.

Jared is organising the event in memory of a very close friend, Andy King, who died recently.

Do you want to join us on in our pursuit of outdoor excellence? You’re warmly invited.

Read on to learn more, or donate to the Hudson RPO / Cancer Research UK fundraiser here.

Event details

Dates: The event begins on Friday, the 14th of June. It ends on the evening of Sunday, the 16th of June.

Starting location: We’ll set off at around 11.30am from the Centre of Excellence (CoE) in Edinburgh.

Event stages: The event includes a cycle ride, a swim, and a hike.

  • Friday and Saturday will be spent cycling from Edinburgh to the Lake District.
  • On Sunday morning, we’ll enjoy an invigorating 500 meter swim in one of the beautiful lakes.
  • Following the swim, we’ll hike 10 miles up Hellvelyn mountain, from the village of Glenridding. The hike is planned to begin at 10.30am on Sunday.

Get involved: cycle, swim, or hike… or do all three!

Did you know Hellvelyn is the third biggest mountain in the UK? Imagine the satisfaction of succeeding in this personal challenge, with friends and colleagues at your side.

We aim to support all abilities and encourage everyone to discover the satisfaction of meeting a personal challenge.

All of this will be in the company of friends, including members of Andy’s family who are keen to support us in this initiative.

Of course, you don’t have to participate in the whole event. You can just select a single stage: cycling, swimming, or hiking.

Jared Massey (right), with his close friend Andy King
Operations manager Jared Massey (right), with his close friend Andy King.

All parts of the challenge are hard, but not painfully tough. The idea is to take your time, have some fun, and enjoy the experience.

The challenge is designed to suit all fitness levels.

You can support the Hudson RPO / Cancer Research UK fundraising here. For more information, or to participate, please contact [email protected]

Training inspiration from Jared

While training, Jared continues to be inspired by people like Jurgen Klopp, a professional football manager.

Jared says: “I surround myself with experts and people who are different to me, as I will never pretend to be the best in everything in fitness or at work. By doing this, the scope for excellence is far greater. It pushes all of us to new heights.”

He follows the advice he’s learned from Jurgen, frequently modifying it for the recruitment world:

Be honest if you don’t know. This is not a weakness or shouldn’t be, so I always seek advice on how I should train or indeed how to deliver best in class to our clients.

Bring in energy when people are flagging. Recruitment and this event can and will be a hard slog at times. When the going gets tough, exert some energy of your own into proceedings, with a laugh, a bit of fun or reminding people of the end goal.

Jared says: “To continue my preparation, in the spirit of Jurgen’s advice, I did a couple of 40 mile bike rides at the weekend. I’m also keen to ensure I have the right people on-board with the challenge. The right people make all the difference.”

Be inspired by Jared’s latest training video, as he takes a break from cycle training to explore how we can shift gears to become exceptional recruiters and leaders, or even just better cyclists.

In another video, Jared explores the parallels between training for excellence in recruitment and sport.

Cancer Research UK fundraising: support the cause

Jared said: “Thank you, all. I cannot tell you how difficult it has been recently, like it is for anyone who loses someone close. But hand on heart, working with such great people and a great company has helped me enormously.#

You can support the Hudson RPO / Cancer Research UK fundraising here. For more information, or to participate, please contact [email protected]

Recruiter magazine features Hudson RPO

Recruiter magazine recently featured Hudson RPO in an article headlined: “Hudson RPO well-positioned as the RPO process moves centre stage”.

The editor interviewed global CEO Jeff Eberwein, as well as EMEA CEO Darren Lancaster.

Recruiter Hudson RPO logo

Jeff described RPO as the ‘crown jewels’ of the business. He noted a market valuation of $5bn (£3.8bn) and projected annual growth of 10% – 15%.

Jeff told Recruiter: “We have got to a position where we have a clean company just focused on RPO and RPO-related work – which we think is the future of recruitment – and with cash and a good global RPO business. We are excited about where we are going.”

Describing future opportunities, Jeff said the business would consider acquisitions “not just to get bigger, but to give us something different”.

Jeff Eberwein
Global CEO Jeff Eberwein spoke with Recruiter magazine.

This could come from a new geography, sector, or market specialism, he said.

In addition, Jeff said, the company remains focused on developing a strong tech offering to benefit clients.

The article identifies our core markets as the US, UK, and Australia. However, Germany, France, and Belgium are key growth markets, Darren told Recruiter. China is a key growth market for Asia, he added.

Key sectors include life sciences, engineering, manufacturing, and financial services.

Click here to read the full Hudson RPO feature in Recruiter magazine.

Darren Lancaster
EMEA CEO Darren Lancaster also spoke with Recruiter.

Recruiting manufacturing employees: leave the desk to sweeten your industry knowledge

Recruiting manufacturing employees: leave the desk to sweeten your industry knowledge

Content Team

Recruiting manufacturing employees? Leave your desk, if you haven’t yet done so, and explore the front lines of the business you serve.

To be a really great manufacturing recruiter, you need to know the ins and outs of operations, supply chain management, and so forth.

Visiting the manufacturing premises can deepen your understanding of what the business needs from candidates.

Developing a deeper technical understanding can help recruiters communicate more effectively with hiring managers and manufacturing candidates.

Understanding manufacturing processes and terminology can also help recruiters gain rapport with stakeholders, helping shape stronger relationships and drive positive outcomes.

And, over time, recruiters who walk the floor can even secure qualified referrals from existing employees.

Our recruiters touring Tate & Lyle Sugars
Our recruiters tour Tate & Lyle Sugars to deepen their understanding of the sugar manufacturer’s recruitment requirements.

Recruiting manufacturing employees on a global level

Operations director Jared Massey recently joined a team of manufacturing recruiters on a behind-the-scenes manufacturing tour at Tate & Lyle Sugars.

Founded nearly a century ago, the global food and drink giant relies heavily on great talent to steadily grow its global legacy.

Jared said: “Throughout the day, we met many lovely people. We were even lucky enough to enjoy a factory tour led by one of their successful graduates.”

He added: “Being able to see, hear, and even smell the production is extraordinary. To put it in context, I can still smell the syrup! That kind of detail adds significant value to our ability to convey the opportunity to candidates.

Jared Massey
Jared Massey, RPO operations manager

“At key stages of the candidate journey, these kinds of insights can help distinguish Tate & Lyle Sugars from other employers.

“The experience has also deepened our appreciation for how Tate & Lyle Sugars have become market leaders in the manufacturing space, which is the ultimate point of differentiation for a strong employer brand.”

Great manufacturing recruiters walk the floor

Manufacturing recruiters who ‘walk the floor’ can build extraordinary relationships with the industry.

Just ask Marc Rodgers, a bilingual recruiter for GSK Canada, one of the world’s largest pharmaceutical companies. Marc recruits for the manufacturing division in Toronto.

He said: “As soon as I joined, I began walking the production floor on a bi-weekly basis so that I could build up my relationships with the workers.

Marc Rodgers
Marc Rodgers, bilingual recruiter

“In 25 years, they had never seen an HR person on the floor. I knew I was connecting with them. They now help me with referrals, and give me a heads up when someone may be leaving, and a job is coming online.”

Building strong relationships with front-line teams continues to pay dividends for Marc. Investing in people means key roles get filled faster.

GSK logo

Marc said: “As a result of my relationships with the line crew, my division has had the highest referral rate in the company globally, and we held the record for quickest time-to-fill!”

Get more insights into manufacturing recruitment

Building or refining a great manufacturing recruitment strategy? Click through to learn more about Hudson RPO manufacturing recruitment.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

Related articles

Discover how Brexit will affect recruitment: exclusive insights

Discover how Brexit will affect recruitment: exclusive insights

Content Team

Wondering how Brexit will affect recruitment?

We spoke with EMEA CEO Darren Lancaster to get his views on how Brexit is influencing talent strategy.

During the conversation, Darren explored the impact of Brexit on hiring demand, recruiters, and the wider industry ecosystem.

Read on to discover how Brexit is affecting multilingual recruitment and talent sourcing — or indeed, whether any significant effects are yet to be felt by recruitment outsourcing.

Darren Lancaster
Discover how Brexit may affect recruitment, with insights from Darren Lancaster.

Discover how Brexit may affect recruitment, with insights from Darren Lancaster.

Understanding how Brexit will affect hiring demand

Hi, Darren. Thanks for sharing your insights into the Brexit effect on recruitment. Can you tell us, how has Brexit impacted Hudson RPO and our clients in recent months?

From a UK perspective the reality of what we’ve seen with Brexit isn’t actually that dramatic at the moment.

You’d expect to see companies not hiring as many people. With such big turmoil and such big change, you’d expect that it would affect UK hiring numbers. That certainly isn’t the case for us at all.

Generally speaking, our hires under management have been quite resilient. If you look at pure recruitment agencies, and look at the data point of their financial performance, you’ll see that the market is relatively flat year on year. Recruitment outsourcers are the only providers to experience double-digit growth. This mirrors sector growth.

It’s not drastic. The market’s not a bad market to be in at the moment. That would all suggest that businesses are resilient in the face of uncertainty.

Are there any exceptions to that, such as blue collar hiring?

The only caveat to that is in specialist hiring. As an example, car makers in the UK have been creating noise regarding relocating and a reduction in jobs. I don’t know whether this links to the Brexit issue, or whether it relates more to a slow demand in diesel cars plus losing market share to new providers of electric cars.

But, generally speaking, other hires within blue collar aren’t drastically down, either. This suggests that the hiring market is resilient now amidst the political drama.

Understanding how Brexit will affect recruiters

So, the evidence indicates that demand for talent remains buoyant. Beyond that, how is Brexit affecting the business supply of multilingual recruiters and sourcers from outside the UK?

We hire multilingual recruitment specialists, all of whom are native speakers, within the Centre of Excellence. Our multilingual recruiters and sourcers tend to be based at the, plus we have international recruitment specialists based on-site with clients in the UK.

Depending how Brexit progresses, we may see the supply of multilingual talent begin to dry up, but the actual effects may not be felt for a few years after Brexit.

Hudson RPO team in UK
Our team of multilingual recruitment specialists, based in the UK, come from across Europe. We monitor Brexit and its possible effects on sourcing.

Consider if you’re a recruiter based in Poland at the moment. Historically, you may have had a stronger view in favour of moving to the UK and taking up work here.

But with the uncertainty of Brexit, do you still think like that? Particularly with the view that you potentially may not be able to remain here, longer term? Do you invest in your flight, your accommodation? You’ll have to consider whether it’s all worth it.

Understanding how Brexit will affect industry

How will these uncertainties affect sourcing as an industry?

In recruitment outsourcing, there’s always been a view that over a period of time, you’d establish an offshore centre to help reduce labour costs. Certain aspects of the recruitment process can suit these centres well. This started happening circa 2005-2010.

We ourselves have a centre in the Philippines, but we don’t use it for our EMEA sourcing since we also have our sourcing centre in the UK powered by native speakers.

Our competitors have been taking the approach of running sourcing operations in Poland, South Africa, India and similar locations.

Centre of Excellence, One Lochrin Square
Our Centre of Excellence (pictured above) is where dozens of multilingual recruiters work to identify talent across EMEA and beyond, regardless of Brexit.

Here’s where the issue occurs: If you want to find people that are proficient in English, that’s relatively easy to do from a sourcing centre based in Africa or Eastern Europe. But Spanish sourcing, Italian, French, and Flemish skills as example will be harder to come by.

All of these languages are a bit of a necessity when you’re recruiting talent, and you won’t necessarily have them in those locations. That’s a key reason why we continue to invest in multilingual talent sourcing within the UK and have recently signed a long lease for our current location.

But, after Brexit, if the talent dries up, where will you find that kind of language capability? It will be quite a difficult problem to solve.

Tell us more about how you envisage the post-Brexit world. How can the sourcing industry continue to deliver?

To prepare for the possible effects of Brexit, we must continue to cross-train people from diverse backgrounds to become highly skilled sourcers and recruiters.

At some point, there will be a problem when people can’t come to the UK, and there will be people who want to migrate back home. It will come and you’ll need to consider many different areas.

Workers sitting around a table
To prepare for the possible effects of Brexit, we cross-train people from diverse backgrounds to become highly skilled sourcers and recruiters.

In the financial crisis of 2008, what you basically had was massive reduction in all hiring, couple that with a reduction in graduate hiring. Graduate schemes weren’t producing skills. It led to a skills gap that we have now in the market, particularly within financial services. To illustrate: mid-career chartered accountants, who should be in abundance, surprisingly aren’t around. There’s a distinct lack of accountants in the market today.

So to bring it back to Brexit, the lack of individuals from Europe may not affecting us today, but we may not see the full effects for a year’s time or longer.

Thank you kindly for taking the time to talk with us, Darren. We look forward to catching up again, and diving further into the fascinating question of how Brexit will affect recruitment.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

Related articles

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